General & Info

Question 1

What cameras does ArcisAI offer?

Accepted Answer

ArcisAI offers PTZ cameras (pan-tilt-zoom), Dome cameras, and Bullet cameras. Available in WiFi, Ethernet/PoE, and 4G/SIM variants. All models support AI features — coverage depends on the series (S-Series has the full set; A-Series and Eco Series support Motion + Human Detection).

Question 2

Do you have a mobile app?

Accepted Answer

Yes. The ArcisAI mobile app is available for both Android (Google Play Store) and iOS (Apple App Store). Search for ArcisAI in your app store.

Question 3

Do cameras support two-way audio?

Accepted Answer

Yes — supported camera models have a built-in microphone and speaker for two-way audio. You can talk through the camera from the app or dashboard.

Question 4

Can I use cameras without internet?

Accepted Answer

Yes — cameras can record locally to an SD card without internet. However, remote viewing, cloud storage, AI alerts, and firmware updates all require an internet connection.

Question 5

What is ArcisAI VMS?

Accepted Answer

ArcisAI VMS (Video Management System) is our cloud-based dashboard at view.arcisai.io. From there you can view live feeds, manage cameras, check recordings, configure AI features, and view reports.

Product Features

Compatibility

How-to Guides

Other Support Topics

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