Introducing the All-New ArcisAI Mobile App: A Smarter, Faster, and More Intelligent Way to Manage Surveillance

A Completely Redesigned User Experience

The first thing users will notice is the all-new interface.

The ArcisAI Mobile App has been redesigned with a cleaner layout, intuitive navigation, and an improved user experience that makes everyday surveillance management effortless.

Every screen has been optimized to help users find what they need faster, reducing complexity and improving accessibility for both first-time users and experienced operators.

The result is an application that feels modern, responsive, and easy to use from the moment you log in.

Faster Access with Mobile Number Login

Accessing your surveillance system should be simple.

The new ArcisAI Mobile App now supports login using a mobile number, making account access faster and more convenient for users.

This enhancement simplifies onboarding and reduces login friction, allowing users to get connected to their surveillance system quickly and securely.

Introducing AI Insights: Surveillance That Delivers More Than Video

One of the most significant additions to the new ArcisAI Mobile App is the introduction of AI Insights.

Traditional CCTV systems generate hours of footage. Finding meaningful information within that footage can often be time-consuming.

AI Insights changes that.

Instead of simply recording events, the application helps users understand surveillance activity through intelligent visual analytics and event summaries.

AI Insights Helps Users:

This transforms surveillance from a passive recording system into an active decision-support tool.

Heatmap Analytics for Better Visibility

As part of the AI Insights experience, the application now provides Heatmap Analytics.

Heatmaps visually represent activity patterns, helping users understand where and when activity occurs most frequently.

Users can easily identify:

Whether managing a retail outlet, office, warehouse, or commercial facility, Heatmaps provide a clearer understanding of how monitored spaces are being utilized.

Camera Health Monitoring: Know Your Device Status Instantly

A surveillance system is only effective when cameras remain connected and operational.

The new Camera Health feature gives users greater visibility into the status of their connected devices.

Users can instantly view:

This allows users to proactively identify connectivity issues and ensure their surveillance system continues to perform reliably.

For installers, dealers, and system integrators, this feature also simplifies troubleshooting and support.

Manage Your Camera More Efficiently

Routine camera management should not require a laptop or on-site visit.

The ArcisAI Mobile App now provides enhanced device management capabilities directly from the application.

One of the most useful additions is the ability to format the camera's SD card directly through the mobile application.

This simplifies maintenance activities and gives users greater control over their surveillance devices without requiring additional tools or technical intervention.

Built-In Support Assistant for Faster Resolution

Support should be available when users need it.

The ArcisAI Mobile App now includes a dedicated Support Assistant designed to make issue resolution faster and more convenient.

Users can access:

Ticket Management

Raise support tickets directly from the application whenever assistance is required.

Live Chat Assistance

Connect with support resources quickly for guidance and troubleshooting.

Frequently Asked Questions

Access commonly asked questions and self-help resources without waiting for support responses.

This integrated support experience helps users resolve issues faster while improving overall satisfaction.

Designed for Everyday Users. Powerful Enough for Professionals.

One of the biggest strengths of the new ArcisAI Mobile App is its balance between simplicity and functionality.

The application is intuitive enough for homeowners and first-time CCTV users while offering the visibility and control expected by businesses, installers, and security professionals.

Users can confidently manage their surveillance environment through a single application that has been designed with usability at its core.

Why This Matters for Dealers and System Integrators

In today's CCTV market, customers evaluate the complete user experience—not just the camera hardware.

A modern, feature-rich mobile application can significantly influence purchasing decisions.

The new ArcisAI Mobile App gives dealers and system integrators a strong value proposition by offering:

When combined with ArcisAI's BIS-ER Certified CCTV camera portfolio, the application becomes a powerful differentiator that helps dealers deliver greater value to customers.

More Than a CCTV App. A Complete Surveillance Experience.

The latest ArcisAI Mobile App represents a major step forward in surveillance accessibility, intelligence, and usability.

With its redesigned interface, AI-powered insights, Heatmap Analytics, Mobile Number Login, Camera Health Monitoring, SD Card Management, and integrated Support Assistant, the platform has been built to meet the expectations of modern surveillance users.

Whether you're monitoring a home, managing a business, installing cameras for customers, or operating multiple locations, the new ArcisAI Mobile App ensures that your surveillance system remains accessible, intelligent, and easy to manage from anywhere.

Because modern surveillance isn't just about viewing cameras anymore—it's about staying informed, connected, and in control.